Customer Care ? Call Center (CCA ? UT)
Deskripsi
Responsibilities:
Handle incoming inquiries & complaints from both customer and sales force agents. Respond to questions, obtain customer information, obtain possible customer leads, data entry and maintenance of customer/potential customer data bases, follow up on initial contacts, and maintain records of telephonic interactions, orders and accounts.
Requirements:
- Minimum Bachelor Degree from any major
- Minimum 1-2 years experience in customers handling area (call center, customer service)
- Good communication skill
- Fast learner
- High motivation
- Strong team work
- Working hours : 08.30 AM – 05.30 PM (Saturday, Sunday & all red calendar days off)